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Customer First News

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Understanding Performance in Customer Service - Regional Survey Findings

[24/07/2008]

Guidance on NI14 - online conference

[17/07/2008]

Report shows transformational government has brought improvements to public services

[17/07/2008]

Guidance to NI 14: Reducing avoidable contact

[11/07/2008]

Ward level data at esd-Toolkit

[23/06/2008]

Contact Council: PMF Update

[23/06/2008]

NI14 - practical solutions to reduce avoidable contact

[09/06/2008]

Business support at the local level

[29/05/2008]

Geographic Information System innovation transforms environmental health at Wear Valley Council

[29/05/2008]

An Introduction to Customer Service Excellence

[28/05/2008]

British Computer Society: Top Ranking Public Sector IT Projects

[12/05/2008]

Hazel Blears: Community Cohesion Guidance

[12/05/2008]

SOCITM & GovMetric launch Customer Access Improvement Service

[29/04/2008]

Regional Benchmarking Survey for Customer Service Managers

[27/02/2008]

Front Office Shared Services: Joining Up Local Services Around Citizens

[15/02/2008]

Customer First Network - Engaging with Underserved Communities

[30/01/2008]

Prime Minister’s New Year message

[ 05 Jan 2009 20:51:37 +0000]

Britain's Economic Future

[ 05 Jan 2009 20:50:09 +0000]

It's time to do things differently

[ 05 Jan 2009 20:49:30 +0000]

Pre-budget report for a Green New Deal

[ 05 Jan 2009 14:07:45 +0000]

Patients to have a say in improving GP services

[ 05 Jan 2009 14:03:19 +0000]

North East Connects

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