Guidance on NI14 - online conference

Jenny Robins (17 July 2008  10:25)

The IDeA are holding a free online conference via the IDeA Community of Practice web platform. The aim of the online conference is:

• to enable discussion
• to share ideas and knowledge
• to have the chance to raise issues or queries so that we might collectively deal with these as a sector. Some of these may relate to work you have been doing already or are planning to do.

The conference runs over five working days, Wednesday 23 July - Tuesday 29 July.

23 July - look at the rationale and objectives for the indicator to help clarify how this indicator aims to drive service improvements.
24 and 25 July - share learning from the pilots included in the guidance.
28 July - look at the collection of data and how we can use some of the existing systems we have in place including Electronic Service Delivery Toolkit and Gov Metrics
29 July - will summarise the key points that have come out of the conference and also how we can continue to share learning across the sector.

Please click here to join the conference

For further information please contact Niall Smith (telephone: 020 7296 6711)

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