Are recent investments in CRM within Councils excellent value for money
'Making spending count' is a national conference on participatory budgeting and its role in community empowerment. Hazel Blears, Secretary of State for Communities and Local Government, will be the ke...
(15 September 2008)
Starter Pack Sessions - an introduction to customer profiling in esd-toolkitHave you heard about the Customer Profiling Project or that esd-toolkit can now be used to understand more about who lives i...
(29 September 2008)
Bookings are open for Socitm's annual conference, to be held this year at the Celtic Manor, Newport, 12-14 October 2008. Confirmed speakers include: * Paul Sloane, Director Destination Innovation (bac...
(12 October 2008)
11.1 million homes and small businesses in the UK have broadband internet access
Understanding Performance in Customer Service - Regional Survey Findings [24 July 2008]
TWICT Public Sector ICT Peer Groups [15 August 2008]
Government White Paper proposes legislation for remote access to Council meetings [14 August 2008]
ICO urges public authorities to publish meeting minutes under FOI [04 August 2008]
Guidance on NI14 - online conference [17 July 2008]
Olympic endeavours an inspiration to Welsh Youth [27 August 2008]
Tackling domestic abuse in Scotland [27 August 2008]
A&E waiting times at an all time low in Scotland [27 August 2008]
Barra leads way in tackling climate change in Scotland [27 August 2008]
UK statement on the UNODC 2008 opium survey for Afghanistan [27 August 2008]
(185.88Kb) A short introduction to the North East Improvement and Efficiency Partnership
(580.14Kb) DRAFT: This delivery plan details how the Regional Improvement and Efficiency Partnership will support the new approach to regional improvement and efficiency with grant money from the Department of Communities and Local Government.
(737.60Kb) This strategy sets out how North East Councils, Fire and Rescue Services and their partners will build on their firm foundation and record of success to drive improvement.